Candle holder Krst 29x12 cm
Candle holder Krst 29x12 cm
📦 Delivery in 2–3 business days
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FAQ
FAQ
Here you will find answers regarding our products, shipping, payment, and Serbian Orthodox tradition. Svetazvezda is your shop for authentic Serbian Orthodox icons, prayer ropes (brojanice), incense, and Slava products – directly from Serbia, shipped worldwide.
Shipping & Delivery
How long does shipping take?
Delivery time depends on the destination country and is calculated in business days: Switzerland and Liechtenstein 2–3 business days; Germany, Austria, and Western Europe 3–6 business days; other EU countries as well as Norway, Iceland, and Great Britain 4–7 business days; USA and Canada 4–7 business days; Australia and New Zealand 5–8 business days; rest of the world 5–10 business days. Table runners and cushions have longer delivery times of approximately 10–14 days.
Which countries does Svetazvezda deliver to?
Svetazvezda delivers worldwide to all countries served by our shipping partners. We provide particularly reliable delivery to Switzerland, Liechtenstein, all EU countries, Great Britain, the USA, Canada, Australia, and New Zealand.
What are the shipping costs?
Switzerland & Liechtenstein: CHF 7.00 – free shipping on orders over CHF 39.
EU countries: €14.90 – free shipping on orders over €89 (minimum order value €39).
USA & Canada: 14.90 USD – free shipping on orders over 89 USD (minimum order value 39 USD).
Australia & New Zealand: 29.90 AUD – free shipping on orders over 169 AUD (minimum order value 59 AUD).
Which shipping carriers does Svetazvezda work with?
We ship orders within Switzerland and Liechtenstein using Swiss Post. All international orders are sent via FedEx for fast and reliable delivery. All shipments are sent with tracking.
Do I have to pay customs or import duties?
Switzerland & Liechtenstein: No. We ship from Switzerland, and all prices include Swiss VAT. There are no additional charges.
EU countries: No. We ship DDP (Delivered Duty Paid). EU import VAT, the €3 customs fee per goods category applicable since the 2026 EU customs reform, and the entire customs clearance process are already included in the product price. You will pay nothing upon delivery – no hidden costs, no surprises.
All other countries (e.g., USA, Canada, Australia, New Zealand, Great Britain): Any import duties (customs and taxes) are charged upon import in the destination country and must be paid by the recipient. Customs regulations and rates, especially in the USA, currently change frequently – the amount is based on the rules in effect at the time of import. We have no influence over this and cannot guarantee the amount in advance.
What is already included in the EU prices?
Our EU prices are final prices. They include EU import VAT, the EU customs fee of €3 per goods category, and full customs clearance by FedEx. This is why EU prices differ from Swiss prices: In the EU, we handle all import duties for you – you are guaranteed to pay nothing extra upon delivery.
What happens if I provided the wrong address?
Please contact us as soon as possible if you have provided an incorrect shipping address. As long as the order has not yet been shipped, the address can be updated. If a package is returned to us due to an incorrect address, reshipment will only occur once the shipping costs have been paid.
How quickly is my order processed?
Orders are typically processed and shipped within 48 hours, provided all products are in stock.
Can I change my order later?
Yes, changes to an order are possible as long as the order has not yet been shipped. Please contact us via email as soon as possible.
What happens if a package is lost?
If a package is lost during shipping, Svetazvezda will cover the costs and handle a resolution or replacement shipment.
Ordering & Payment
What payment methods do you accept?
We accept a variety of secure international and local payment methods, including Twint, Bank Connect, PayPal, Visa, Mastercard, American Express, Apple Pay, Samsung Pay, Shop Pay, UnionPay, and Klarna.
Is payment at Svetazvezda secure?
Yes, all payments are processed securely and in encrypted form via Shopify Payments and certified payment providers. Your payment data is transmitted securely at all times.
Will I receive an order confirmation by email?
Yes, you will automatically receive an order confirmation via email once your order is complete.
How long does engraving take?
Engraved icons are engraved within 2 business days of your order and then shipped. The delivery time to your country is added to these 2 business days.
What happens if a product is no longer available?
Products that are not available are automatically marked as sold out in our shop and cannot be ordered. Should an inventory error occur regardless, we will contact you immediately with a suitable solution.
Returns & Support
Can I return products?
Yes, we offer a 30-day return policy. The item must be in its original condition: unworn, unused, with labels attached, and in its original packaging. Proof of purchase is required for returns.
The return shipment is at the customer's own expense and responsibility. Original shipping costs are not refunded.
Personalized products such as engraved icons are excluded from returns and exchanges as they are custom-made. Also excluded are vouchers, sale items, and specific product groups such as perishable goods or personal care products.
For customers within the European Union, the statutory 14-day right of withdrawal also applies.
To register a return, please contact us at info@svetazvezda.com.
What do I do if a product arrived damaged?
Please check your order immediately upon receipt. If an item is damaged, defective, or incorrectly delivered, please contact us immediately via email with pictures of the issue. We will investigate the case as quickly as possible and find a suitable solution.
How can I contact customer service?
You can reach our customer service anytime via email at info@svetazvezda.com. We respond to all inquiries within 48 hours.
In which languages do you answer inquiries?
We answer inquiries in German, Serbian, and English. We also strive to answer inquiries in the respective local language whenever possible.
About Svetazvezda
Where can I buy Serbian Orthodox icons and prayer ropes (brojanice) online?
Svetazvezda is an online shop specializing in Serbian Orthodox products: icons, knotted brojanice (prayer ropes), tamjan (church incense), candles, prayer books, and everything for the Slava, such as stamps (modlice) for the Slava kolač. Most products come from Serbia, including items sourced in cooperation with the Serbian Orthodox Church in Kragujevac. Svetazvezda ships to Switzerland, to all EU countries duty paid with nothing to pay on delivery (DDP), and worldwide via FedEx, including the USA, Canada, and Australia.
Who is behind Svetazvezda?
Svetazvezda was founded by Orthodox Christians who wish to keep their roots, tradition, and faith alive even far from home. Svetazvezda is a growing family business with a deep connection to the Serbian Orthodox Church and its tradition.
Why was Svetazvezda founded?
Svetazvezda was born out of the conviction that the Orthodox faith should remain visible and accessible in everyday life. Many Orthodox Christians in the diaspora know how difficult it is to find authentic, high-quality icons, prayer ropes, incense, or other religious products. Our goal is to make Orthodox products accessible worldwide while preserving tradition, faith, and Orthodox identity.
What does the name Svetazvezda mean?
Svetazvezda comes from Serbian: “Sveta zvezda” means “Holy Star”. The star recalls the Star of Bethlehem that guided the Magi to Christ, and in the Orthodox faith it stands for light, hope, and spiritual guidance. The name symbolizes a light that accompanies people on their path of faith and makes the Orthodox tradition visible even far from home.
Where is Svetazvezda located?
Svetazvezda is based in Switzerland and works closely with partners, manufacturers, and church institutions in Serbia.
How long has Svetazvezda been around?
Svetazvezda was founded in 2024 and has been growing continuously ever since. A special milestone was February 2026, when our business in Serbia received a blessing. This moment confirms our path and our responsibility to continue this service with respect and dedication.
Do you support Orthodox projects or churches?
Yes. A portion of our company profits is deliberately given back to churches and monasteries in Serbia. With every purchase, our customers thus indirectly support the preservation of Orthodox places of worship and traditions worldwide.
What is the vision of Svetazvezda?
Svetazvezda wants to strengthen the Orthodox faith in everyday life and make it accessible worldwide. In addition to the shop, we are actively building an Orthodox community and sharing knowledge, traditions, and content about the faith via social media. Our long-term vision is to become the leading platform for Orthodox products worldwide while remaining true to our values: authenticity, respect, and a deep connection to the Orthodox Church and its tradition.
Products & Origin
Where do your products come from – are they originally from Serbia?
Yes, our products come predominantly directly from Serbia. Part of our range is sourced in cooperation with the Serbian Orthodox Church in Kragujevac. Our knotted brojanice are made by hand by a family in Serbia. We also work with traditional family businesses, small manufacturers, and church-affiliated suppliers. With our own production facilities in Serbia and Switzerland, we ensure high quality standards and authentic production.
Are your products Serbian Orthodox?
Yes, Svetazvezda specializes in Serbian Orthodox products. Our range is based on Serbian Orthodox tradition, culture, and practice of the faith – from the Slava and the prayer corner to baptisms and weddings.
Are your icons blessed?
No. According to Orthodox Church understanding, consecrated items may not be sold. Our icons are therefore sold unconsecrated. The blessing (osveštanje) is done after purchase by the priest of your own parish.
Can icons be blessed?
Yes, Orthodox icons are blessed (consecrated) by an Orthodox priest – in Serbian, osveštanje. Many believers bring new icons to church to be blessed before placing them in their prayer corner. Please contact the priest of your parish or your spiritual father.
What is a Serbian Orthodox icon?
A Serbian Orthodox icon is a sacred depiction of Christ, the Mother of God, saints, or biblical events, painted according to established church rules. In the Orthodox faith, icons are considered a window to the spiritual world. They accompany Orthodox Christians in prayer and daily life. See our icons.
What is a brojanica?
A brojanica is an Orthodox prayer rope, usually worn as a bracelet, and widespread in the Serbian Orthodox tradition. It is knotted from wool or cord; each knot stands for one prayer. A classic brojanica has 33 knots – for the 33 years of Christ's earthly life – while larger prayer ropes have 50 or 100 knots. It is used for the Jesus Prayer and is a sign of faith. See our brojanice.
How does one wear a brojanica?
A brojanica is traditionally worn on the left wrist, as the right hand is used for the sign of the cross in the Orthodox faith. Many Orthodox Christians wear it daily as a sign of their faith.
Can one pray with a brojanica?
Yes, the brojanica is traditionally used during prayer, especially for the Jesus Prayer: “Lord Jesus Christ, Son of God, have mercy on me.” The prayer is said once at each knot, which helps to pray with focus and repetition.
What is Orthodox incense?
Orthodox incense (Serbian: tamjan) is a resin-based church incense that has been used in the Orthodox faith for centuries. Its scent symbolizes the prayers of the faithful rising to God and is used both in churches and at home in the prayer corner. See our tamjan.
How is Orthodox incense used?
Orthodox incense is burned on charcoal in a censer (kadionica). Light the charcoal and let it glow through, then place a small amount of incense on it. Matching accessories: censers and oil lamps.
Which products are needed for a Slava?
A Serbian Orthodox Slava traditionally requires the Slava candle, incense, the icon of the family patron saint, žito (boiled wheat), and the Slava kolač (bread) – decorated with special stamps called modlice. You will find many matching items in our Sve za slavu collection.
What is a suitable gift for an Orthodox baptism?
Popular Orthodox baptism gifts include an icon of the name saint or guardian angel, a cross, a brojanica, a children's Bible, or a prayer book. See our baptism gifts.
Do you sell products in Serbian and German?
Yes, we carry products in both Serbian and German. Many of our products are aimed specifically at the Serbian Orthodox diaspora worldwide.
Orthodox Faith & Tradition
What does Slava mean?
The Slava (Krsna slava) is the feast of a Serbian Orthodox family's patron saint. It is passed down from father to children and has been recognized by UNESCO as Intangible Cultural Heritage since 2014. At its center are prayer, lighting the Slava candle, the blessing of the Slava kolač and žito by the priest, incense, and celebrating together with family.
Why do Serbs celebrate Slava?
The Slava commemorates the day the family's ancestors were baptized and took on their patron saint. The saint is venerated as the spiritual protector of the family. This tradition is characteristic of the Serbian Orthodox Church and remains central to the religious life of many Serbs today.
When are the most common Slavas?
Slava dates follow the Julian calendar. Among the most common are: Sveti Nikola (Nikoljdan) on December 19, Sveti Jovan (Jovanjdan) on January 20, Sveti Đorđe (Đurđevdan) on May 6, Sveti Aranđel Mihailo (Aranđelovdan) on November 21, Sveta Petka (Petkovača) on October 27, Sveti Dimitrije (Mitrovdan) on November 8, and Sveti Stefan (Stevanjdan) on January 9. All saints with their dates are listed in our Slava calendar.
What is the Jesus Prayer?
The Jesus Prayer is one of the most important prayers of the Orthodox faith: “Lord Jesus Christ, Son of God, have mercy on me.” It is often repeated, frequently with the help of a brojanica, to strengthen inner peace, attention, and the connection to God.
Why do Orthodox Christians use incense?
Incense has deep symbolic meaning in the Orthodox faith. The rising scent represents the prayers of the faithful ascending to God – as Psalm 141 says: “Let my prayer be set forth before you as incense.” Incense is used during church services as well as at home in the prayer corner and at the Slava.
What is the difference between Orthodox and Catholic?
The Orthodox and Catholic churches were one church until the Great Schism of 1054. The main differences today: the Orthodox Church does not recognize a pope as its head but consists of self-governing (autocephalous) churches – such as the Serbian Orthodox Church with its patriarch. It rejects the “Filioque” addition to the Creed. The Serbian Orthodox Church follows the Julian calendar, the Eucharist is celebrated with leavened bread, and priests may marry before ordination. The sign of the cross is made with three fingers from right to left.
How does one set up an Orthodox prayer corner?
The prayer corner is traditionally placed on the east wall of the room. It includes icons of Christ, the Mother of God, and the family patron saint, a kandilo (oil lamp) or a candle, incense, and a prayer book or brojanica. It is the place for daily prayer at home.
What is the importance of saints in the Orthodox faith?
In the Orthodox faith, saints are considered role models of Christian life and people who dedicated their lives entirely to God. Orthodox Christians ask saints for their intercession in prayer and honor their lives and faith through icons, church services, and feast days.
Which icons belong in an Orthodox home?
Many Orthodox households traditionally have icons of Jesus Christ, the Mother of God, and the family's Slava patron saint. The selection can vary depending on family and tradition. Icons sorted by saint: all saints.
When is Orthodox Easter?
Orthodox Easter (Vaskrs) is calculated according to the Julian calendar and therefore often falls on a different date than Western Easter. Upcoming dates: May 2, 2027 and April 16, 2028. It is the most important feast in Orthodox Christianity and celebrates the resurrection of Jesus Christ. Everything for the feast: Sve za Vaskrs.
When is Orthodox Christmas?
The Serbian Orthodox Church celebrates Christmas (Božić) according to the Julian calendar on January 7. On Christmas Eve, January 6 (Badnji dan), the badnjak (oak branch) is traditionally burned. Everything for the feast: Sve za Božić.
Why do Orthodox Christians fast?
Fasting holds great importance in the Orthodox faith. It serves inner purification, self-control, prayer, and preparation for major feasts such as Easter or Christmas. Most Wednesdays and Fridays are also fast days. Beyond abstaining from certain foods, the focus is on the spiritual life.
This solid brass candlestick impresses with its clear presence, high stability, and dignified appearance. The additional finishing gives the surface a smooth, serene effect that reflects the candlelight evenly, lending the room a focused, solemn atmosphere. Its considerable height and wide base ensure stability and underscore its distinctive, liturgical character.
The Svečnjak is designed for larger church candles and is particularly suitable for permanently placed icon corners, home altars, or liturgical use. Its noticeable weight and precise workmanship make it a durable and reliable piece of equipment for everyday Orthodox life.
Product details
Height: approx. 29 cm
Base area: approx. 12 × 12 cm
Weight: approx. 960 g
Material: Brass
Origin: Serbia
This Svečnjak made of solid brass is an expressive, stable and spiritually harmonious object for all those who value quality, durability and a dignified design of the Serbian Orthodox prayer corner.
Manufacturer:
Svetazvezda Kläui, Kelleräckstrasse 38, 8967 Widen, Switzerland
Email: pk@svetazvezda.com
Product identification:
Product name: Brass Svečnjak 29 × 12 cm
Material: Brass
Safety instructions:
Use candle holders only on a heat-resistant, stable surface. Never leave burning candles unattended. Keep away from flammable materials. The product may become hot during use. Keep out of reach of children.
Responsible party in the EU:
Svetazvezda Kläui, Kelleräckstrasse 38, 8967 Widen, Switzerland
Email: pk@svetazvezda.com
Conformity:
This product complies with the EU Product Safety Regulation (EU) 2023/988.
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